Explore the basics
Free
A starting point for Facebook reply rules.
RM0 / month
- 1 Facebook Page
- 5 keyword reply rules
- 300 replies per month
- 7-day activity log
Less app-switching. More breathing room.
Meet your new
inbox sidekick.
Five channels. One shared inbox. Snappbot helps answer questions, organise bookings and bring your team in when it matters.
Friendly mascot. Real developer support.We help you connect, configure and test.
Channels, together.Messenger · WhatsApp · Instagram
Telegram · Webchat
Telegram · Webchat
Your team stays in control.
“Hi, I'm Snapp. Let me show you around.”
Five channels. One shared inbox.
Reply here.
Not in five different apps.
AI answers the everyday questions. Your team can step into any conversation, without opening the original platform.
Snappbot / Team inboxInteractive sample · no messages leave this page
AinaWhatsApp
Select a channel, take over, and try a reply. In this example, taking over pauses AI for that conversation so your team stays in control.
From conversation to action
See what happens
after “Hello”.
Choose a business. Explore a booking, then see how your team can take over.
Snappbot / Business workflowInteractive example · fictional data
Customer conversation
Customer
Snappbot AI
Customer
What your business receives
- Customer
- Aina · sample
- Date & time
- Service
Interactive demo — a sample conversation, not a live chat. Availability and calendar results are examples; features depend on your setup and plan.
Know where the conversation started
Which ad brought
that customer?
Connect supported ad sources to customer conversations and recorded orders. Give your next campaign a clearer starting point.
Top ads
Customers, orders and order value by ad source
| Advertisement | Customers | Orders | Order value |
|---|
Selected source
Demo values, not merchant results. Order value is the sum of recorded order totals, not confirmed-paid revenue. Source availability depends on the platform and integration.
Keep the source beside the conversation.
Help staff understand the offer a customer responded to, without losing the context when a person takes over.
See the gaps, too.
Keep unknown or unattributed sources visible. These insights complement your ad platform; they do not claim CPM or return on ad spend.
A little help goes a long way
You run the business.
We help with the setup.
You don't need to figure everything out alone. Work directly with the people building Snappbot to configure a workflow that fits.
JB-based team · Remote onboarding
Support scope and custom work agreed before starting.
- 01
Show us how you work
Bring your common questions, business information and the tasks that take up your time.
- 02
Connect and configure together
Choose your channels, prepare answers and define when your team should step in.
- 03
Test before going live
Walk through sample conversations and bookings. Check the details, then start with an agreed scope.
Start with what you need
A plan for your next step.
Explore the proposed packages. We'll help you confirm the right workflow and total cost before you commit.
RM699 and RM1,599 are the monthly Starter and Pro rates. AI usage and any custom work are quoted separately.
For everyday conversations
Starter
AI replies across your customer channels.
RM699 / month
- Multichannel AI replies
- Voice and image understanding
- Human handover and live chat
- Developer-assisted configuration
For booking-led businesses
Pro
Bring conversations into your operations.
RM1,599 / month
- Everything in Starter
- Order and reservation tools
- Google Calendar synchronisation
- Insights and configured integrations
| Feature | Free | Starter | Pro |
|---|---|---|---|
| Channels & replies | |||
| Channels | Messenger only | All 5 channels | All 5 channels |
| Monthly replies | 300 / month | Unlimited | Unlimited |
| Keyword reply rules | 5 | Unlimited | Unlimited |
| AI & conversations | |||
| AI replies | ✕ | ✓ | ✓ |
| Voice & image understanding | ✕ | ✓ | ✓ |
| Human handover & live chat | ✕ | ✓ | ✓ |
| Automated flows | ✕ | ✓ | ✓ |
| Needs-Attention alerts (email + push) | ✕ | ✓ | ✓ |
| Sales & bookings | |||
| Menu / storefront ordering | ✕ | ✕ | ✓ |
| AI order-taking | ✕ | ✕ | ✓ |
| Table reservations & bookings | ✕ | ✕ | ✓ |
| Google Calendar sync | ✕ | ✕ | ✓ |
| Insights | |||
| Ad-source insights | ✕ | ✕ | ✓ |
| Weekly performance insights | ✕ | ✕ | ✓ |
| Support | |||
| Priority support | ✕ | ✕ | ✓ |
AI-provider usage, account limits and custom work are confirmed separately.
Before you get started
Good questions.
Clear answers.
Your setup should make sense for your business. Start with a conversation if you're unsure.
Do I need technical knowledge?
Our developers help with configuration and testing. An AI provider key may be part of your setup; we'll explain the steps and any separate usage costs before you start.
Can my staff take over?
Human handover is part of the product workflow. Confirm your employee access and team setup during the demo. The example above shows a simulated AI pause and handover.
Will AI always answer correctly?
No AI system is perfect. Prepare accurate business information, test common questions and agree when staff should intervene. The demo is a chance to check your real use cases.
Which channels can I connect?
Snappbot supports Messenger, WhatsApp Business, Instagram, Telegram and webchat. Available accounts and features depend on the agreed plan and connection requirements.
Does a reservation mean a confirmed booking?
That depends on your configured workflow. Captured details, availability checks, staff confirmation and calendar updates are separate steps. We'll agree what each status means for your business.
What will I pay in total?
Your monthly plan (Starter RM699 or Pro RM1,599) plus AI usage, support scope and any custom integration work. We confirm the full breakdown in your quotation.
Let's start with your
most common customer question.
We'll show you what a Snappbot workflow could look like.
