SnappBot connects to Messenger, Instagram, WhatsApp & Telegram and replies to your customers 24/7. Never miss a lead, even when you're busy running your business.
Set it up once, and SnappBot handles the rest — day and night.
Messenger, Instagram, WhatsApp & Telegram — all managed from a single dashboard. Customers get instant replies on whichever platform they prefer.
Bring your own AI key (Claude, ChatGPT, DeepSeek & more). SnappBot reads your menu, hours & policies to give accurate, contextual replies — not generic responses.
Customers can send voice notes, photos, or text — SnappBot understands them all. Voice is transcribed, images are analyzed, and AI responds intelligently.
AI captures orders from conversations automatically. When customers need a human, SnappBot detects it and hands over to your live chat — in English, BM, or Chinese.
Real tools that handle the busywork — so you can focus on your customers.
Messenger, Instagram, WhatsApp and Telegram all flow into a single dashboard. Reply once, no tab-switching, nothing missed.
Start connecting →SnappBot reads your menu, hours and policies to answer accurately — in English, BM or Chinese. Bring your own AI key for full control.
See how it works →AI pulls orders straight out of the conversation and saves them to your dashboard — no manual typing, nothing lost at 3am.
Try it free →No tech skills required. If you can click a button, you can set up SnappBot.
Link your Facebook Page with one click through our secure Facebook login. It takes 30 seconds.
Create keyword-based reply rules, or enable AI for smart, contextual responses to any message.
Your customers get instant replies — even at 3am. You focus on running your business.
Whether you're scaling a team or running solo, SnappBot fits your day.
Start free. Upgrade when you're ready to go multi-platform.
| Feature | Free | Starter | Pro |
|---|---|---|---|
| Facebook Messenger | ✓ | ✓ | ✓ |
| Instagram DM | — | ✓ | ✓ |
| — | ✓ | ✓ | |
| Telegram | — | ✓ | ✓ |
| Reply rules | 5 | Unlimited | Unlimited |
| Replies per month | 300 | Unlimited | Unlimited |
| AI-powered replies (BYOK) | — | ✓ | ✓ |
| Voice & image understanding | — | ✓ | ✓ |
| Office hours & greeting | — | ✓ | ✓ |
| Human handover & live chat | — | ✓ | ✓ |
| Activity log retention | 7 days | 30 days | 90 days |
| AI weekly insights | — | — | ✓ |
| AI order & booking capture | — | — | ✓ |
| Priority support | — | — | ✓ |
You control the AI with your business profile — menu, hours, policies. SnappBot only replies based on what you provide. Plus, every reply is logged so you can review and adjust rules anytime.
Your messages stay between you and your customers. We use encrypted connections, row-level security on our database, and never share your data with third parties. Your AI API key is stored server-side and never exposed.
You connect your own AI provider (Claude, ChatGPT, DeepSeek, etc.) so you control the quality and cost of AI replies. You're not locked into our AI — use whichever provider works best for your business.
Yes! The Free plan lets you connect one Facebook Page with 300 replies per month — no credit card required. Upgrade to Starter only when you're ready for multi-channel and AI.
SnappBot detects handover requests in English, Bahasa Malaysia, and Chinese. It pauses the bot for that customer and sends you a notification so you can jump into Live Chat instantly.
Most businesses are up and running in under 5 minutes. Connect your Facebook Page with one click, paste your AI key, and SnappBot starts replying. No coding or technical skills needed.